This Crisis Media Training workshop focuses on the need for successful interaction with the media. After completing our training, your employees will have the skills necessary to confidently and correctly manage media contacts.
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Crisis Training Workshops
A Crisis can happen to any
organization, at any time. We specialize in preparing people
to manage a crisis while communicating effectively with the media. For more information please call or email us.
The media's
role is to package and
spread news, current
affairs and public
interest information to
the public. They have
great power to shape and
influence public
opinion, to target and
exploit audience
reactions, emotions and
opinions.
Setting up and
maintaining good
relationships with the
media can be of enormous
benefit. Effective media
relations promote trust
and balance between the
media and an individual
and their organization.
Once you've proved
yourself as a useful and
dependable information
source, you'll realize
it can; help to get your
story into a news cycle,
and provide
opportunities for the
media to approach you
for comment on
appropriate stories
which in turn helps a
journalist add depth, by
filling gaps or backing
up information, to their
story.
Effective media
relations are about
working with, rather
than against, the media.
That's not to say you
can't have a robust
relationship with the
media. However, adopting
this approach gives you
better access to
journalists when there
is something to say in
the media.
Being available for
comment when asked is
another essential
ingredient in effective
media relations. In a
crisis, your
well-established media
relationship can also
provide you with a
stronger opportunity to
get a fair hearing in
response.
Consider for a moment
reactive media relations
- the only time you deal
with the media is when
things go wrong. The
reactive situation puts
pressure on outcomes and
doesn't always allow for
your messages to be
delivered in a positive
way. Obviously pressured
reactive responses or
worst still, no response
at all, can negatively
influence public opinion
of you and your
organization.
Media relations is also
about; putting out
regular media releases
on appropriate issues
that catch the eye, with
short paragraphs written
in newspaper style;
actively providing
comment on issues and or
decisions; knowing what
builds or makes a story;
and knowing how to keep
a story alive and when
to let it go.
Using the media
effectively can help you
win public support.
Public support is
critical when trying to
convince others, such as
government or
bureaucracy of the merit
of a particular proposal
or application.
Once you're comfortable
talking to the media you
should take a proactive
approach to your media
relations. The benefits
are well worth it in the
long run.
If you're not ready to
manage your own media
relations, but would
like to work toward it,
consider approaching a
specialist in the field.
They can provide advice
or management as
appropriate on media
issues, help write media
releases, distribute
media releases, organize
news conferences,
facilitate one-on-one
meetings with
journalists, as well as
deal with crisis and
issues management.
Effective media
relations can help you
and your organization
develop a media profile.
The benefit of a media
profile becomes obvious
when doors open wider
for you within
government, business and
the community.
Source: Mark Croxford
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